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 Finally helpdesk tools that actually help!
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chocolate.frog
Forum Member



Australia
1 Posts

Posted - 05 Jun 2007 :  20:35:57  Show Profile  Reply with Quote
Hi Guys,

I manage a oz government helpdesk and finally we seem to be making some progress on freeing ourselves up to work on the good stuff, by offloading the basic stuff the users

We have finally got a password reset tool and the g-drive access tool, so far they are working out realy well and the users have never been happier! And they don't call me for mindless work, well not always anwyay. Check them out:

www.innovationtech.com.au/products/products.htm

Most vendors usually annoy the crap out of me, but these guys have been providing great support, to date.

Chocolate Frog
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