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Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
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HDI's Latest News

Please find below links to HDI's latest news and information that we have released to our members and the industry.

Date
Title


10.01.13
Changes Ensure HDI Certifications Reflect Current Practices

 

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