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of organisations
 make a knowledge base
available to end users 

Source - HDI Report

About the Knowledge Base

Quick access for subscribers:

Search all the Knowledge Base

Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
Chris Powderly, Support & Services Manager, Allens

What is the Professional Development Programme?

The AXELOS Professional Development Programme is the first online development programme that is fully aligned to AXELOS’ ITIL® and PRINCE2® best practice solutions.

Your qualifications provide a framework for enhancing your skills, but as a professional you need to continue to develop those skills, competencies and behaviours to remain relevant in your career. Membership in the programme gives you access to tools and content that will enable you to maintain your professional capabilities, as well as the chance to earn a digital badge that recognizes your commitment to Continuing Professional Development (CPD). The assessment tool helps you to focus on areas of professional development and to close any skill gaps.

To join the programme you must hold an ITIL or PRINCE2 qualification. You will also need your candidate number to link your qualifications to your membership. You can find your candidate number on your qualification certificate or by contacting the Examination Institute with which you sat your exam.