1300 130 447
Blog Email Google+
 
Price Guide

HDAA WORKSHOP

HDAA Workshop - SVS

About the Knowledge Base

Quick access for subscribers:

Search all the Knowledge Base

Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
Chris Powderly, Support & Services Manager, Allens

ITIL 4 Certification Scheme

ITIL 4 has been designed to help organizations meet the increasing demand from the current complex digital environment. The new scheme has been designed to be backwards compatible with ITIL v3 and streamlined to encourage conversion beyond ITIL Foundation level.  

The ITIL 4 Certification Scheme comprises of the following modules: 

  • ITIL Foundation
  • ITIL Specialist modules (3)
  • ITIL Strategist
  • ITIL Leader
  • ITIL Master


To obtain the designation ITIL Managing Professional (ITIL MP) or ITIL Strategic Leader (ITIL SL), the professional must complete all modules in each stream, with ITIL Strategist being a universal module for both streams. 

 

ITIL 4 Certification Scheme

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


View Frequently Asked Questions about ITIL 4

View HDAA Training Catalogue

View HDAA Training Calander

Return to Home