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make a knowledge base
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Source - HDI Report
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Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
Chris Powderly, Support & Services Manager, Allens
For an increasing number of organizations, business is not only happening when employees are in defined workspaces but also when employees are on the move. Today’s organizati...
Cybersecurity and the numerous regulatory frameworks that have been introduced to ensure the security of critical infrastructure through compliance have become overly burdensome fo...
Just looking at the group of people in this conversation, it’s pretty evident that the security practice at Tampa Electric Company is a collaborative effort. From the board r...
It’s 3 a.m., and the network administrator has just received a text alert on his mobile phone, notifying him that the connection to an building access system has been lost. S...
Imagine for a moment that you’re a contestant on Jeopardy!. The category is “Cybersecurity,” and the answer is “$3 trillion dollars.” What’s the...
The state of security in 2014 can be summed up in four words: We are falling behind. External breaches are occurring more frequently and becoming more complex, and internal threats...
The phrase “Houston, we have a problem” became part of our cultural lexicon in April 1970. The Apollo 13 mission was en route to the Moon when an oxygen tank exploded. ...
Remember the days when the IT department simply handed out computers and phones and told you what you could put on them? Then came BYOD, and now knowledge workers are adopting the ...
First, let’s define disk imaging. Disk imaging produces a sector-by-sector copy of the original disk, keeping all the data intact. Backups often concentrate solely on user da...
Mobile devices and mobile apps, the hybrid cloud and the personal cloud, Big Data, the Internet of Everything and software-defined anything, web-scale IT, smart machines and 3-D pr...
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