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Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
Chris Powderly, Support & Services Manager, Allens

Transformation and the Road Less Travelled

One of the most difficult aspects of service transformation is presenting it in a way that resonates with operations and the engineering and architecture Download   Search all Articles here. Return to the Knowledge Base. For more information, please contact HDAA on T: 1300 130 447. ...More >>

 


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