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Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
Chris Powderly, Support & Services Manager, Allens
Workshop Outcomes/Deliverables (NOTE - You must be logged in as an HDAA Member Representative Bronze Level and above to gain access) Access can be purchased by Non-members for $200...
Workshop Outcomes/Deliverables (NOTE - You must be logged in as an HDAA Member Representative Bronze Level and above to gain access) Access can be purchased by Non-members for ...
Service Culture and beyond isn’t just saying the customer is at the centre of everything we do...
Workshop Outcomes/Deliverables (NOTE - You must be logged in as a HDAA Me...
Looking at the business drivers, and various upstream frameworks including Lean Startup and Agile that make DevOps a "must have" capability in the Enterprise.
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