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Source - HDI Report

About the Knowledge Base

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Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
Chris Powderly, Support & Services Manager, Allens

Member Request Outcome - BMC Remedy Analysis

While choosing an ITSM tool there are many reference sites available online to help with your own analysis but getting first hand feedback from other organisation who have implemented the product is often a vital element in the decision. These reference sites have firsthand and practical experience to offer to anyone considering updating or upgrading their ITSM tool. Request     With the plethora of ITSM tools available in the marketplace it can be hard to truly distinguish the ...More >>


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