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43%

 of organisations
 support both
internal and external
customers

Source - HDI Report


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Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
Chris Powderly, Support & Services Manager, Allens

LIVE from the itSMFA LeadIT 2012 Conference




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Once again, the intrepid antipodeans dig the dirt & discover gold at the 15th Annual Conference.

What happens when the bottom of the world chat about IT Service Management.

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The team will record Episode 23 on 5 September and welcomes guest Aprill Allen, your local Knowledge Bird!

Suggestions for guests and podcast content to info@macanta.com.au.

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