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Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
Chris Powderly, Support & Services Manager, Allens

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Reflections, Forecast and Farewell

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For 2 years 9 months 8 days the ITSM Antipodean crew has been entertaining us with their thoughts, insights and experience all on a voluntary basis.  HDAA is thankful that there are 41 episodes recorded in perpetuity so that we can always refer to the wisdom within.

Month in Review

Karen’s highlight was the Peter Hepworth visit to Australia. Two Q&A sessions in Sydney and Melbourne and interview with Gerard Norsa.

Reflections, Forecast and Farewell

Special guest Chris Dancy

Statistics from Chris:

BORN ON  March 4, 2011 – Year 2 started episode 15 at the itSMF NZ conf – Year 3 – 31 – GENE Kim

2 years 9 months 8 days

the ipad was 9 months old

the iphone 4 was 6 months old

JULY 11 2011, I was called the Messiah of social media

3 CONFERENCES

HOSTS – Karen Ferris, Simone Moore, Andrew Friar, Tristan Boot, Rob England (sept 30  2012- EP 24)

First Guest – Social Media – Special Guest – Carol Skyring

Booby of the month, joined “NEWSGATOR”, “NEWS POODLES”

40 episodes

1640 MINS

27 HOURS

USA, SWEDEN, UK, AUSTRAIA, CANADIA

MOST LISTED TO – RFP – THE GOOD BAD AND UGLY

DRINKING FORM THE FIRE HOSE -EP 17 600 LISTENS

MOST DOWNLOADED – INCIDENTS PROGLEMS AND CAOS -EP 15

MAY 6 2012 – EPI 17 SPIKE

JAN 17 2013 – SPIKE

NOV 25 2013 – SPIKE

CEZECH REPUBILC, SOUTH AFRICA’

FIRST SHOW JAN 20 2010

80K Plays GLOBALLY 2013

4K downloads

50 DIFFERENT COUNTRIES

UN recognizes 192 countires so a 1/4 of the globes nations

Picks of the Month

TFT14 18 February 2014. Make it your pick of the month and submit to present.

Booby(s) of the Month

Mandela fake sign language interpreter.

Tristan’s Blue Footed Boobies

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