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 of organisations
 support both
internal and external

Source - HDI Report

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Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
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Unicorns, Horses and the Rise of DevOps

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Rob and Tristan get to talk with special guest, Gene Kim about his ‘aha’ moment, the rise of DevOps and the realism of the “The Phoenix Project”

What happens when the bottom of the world chat about IT Service Management?

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Month in Review

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