1300 130 447
Blog Email Google+
Price Guide



About the Knowledge Base

Quick access for subscribers:

Search all the Knowledge Base

Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
Chris Powderly, Support & Services Manager, Allens


ITIL Training

ITIL Foundation Training
ITIL Practitioner Training
DevOps Training
Support Centre Training

Support Centre Consulting
Service Desk Consulting

Service Desk Association

HDI Staffing Desktop Support

HDI is very excited to announce the first-ever HDI Research Corner: Desktop Support Edition Report which is now available! If you've been a Desktop Support Leader or Manager for any length of time, odds are you’ve been faced with a variety of questions about staffing levels. This research brief examines data from the 2012 HDI Desktop Support Practices & Salary Report, providing a starting point for making sound staffing decisions in desktop support. Get the report today, and use the...More >>


This content is restricted to HDAA Members. If you are a HDAA member please log in to access this content.Or Click here for more information on HDAA Membership.

Related Reports:

No Result Found

View All Reports