1300 130 447

Blog Email Google+
 
Price Guide

CONTACT US


74%

 
of organisations
 make a knowledge base
available to end users 



Source - HDI Report


About the Knowledge Base

Quick access for subscribers:

Search all the Knowledge Base

Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
Chris Powderly, Support & Services Manager, Allens

HDI Support Centre Practices Report 2004

HDI’s annual Practices survey was conducted in July, August, and September of this year. The majority of participants in the survey were HDI members (79% up from 76% last year), and 40% of you indicated you were active in an HDI chapter. 795 companies completed the survey. We have compared many of the responses with the 2003 survey plus we have added additional analysis based on sub groups (industry, size, type) for some of the more interesting differences we found. Based on your feedb...More >>

 


This content is restricted to HDAA Members. If you are a HDAA member please log in to access this content.Or Click here for more information on HDAA Membership.




Related Reports:

No Result Found


View All Reports