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Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
Chris Powderly, Support & Services Manager, Allens

Tag - HDAA

Specific ITSM Tool use for Non-IT Business Units...

by HDAA  Tue 20 August 2013

There is a movement within the industry to make the most of their ITSM tool investment and the focus on integrating IT and other business unit workflows. Request   ...

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