1300 130 447
74% of organisations make a knowledge base available to end users Source - HDI Report
About the Knowledge Base
Search all the Knowledge Base
Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive. Chris Powderly, Support & Services Manager, Allens
With hundreds of help desk software packages available, how do you choose the right one for your company? How do you build your requirements? Where do you start? This paper will he...
Read More >> Login or register