About the Knowledge Base
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Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
Chris Powderly, Support & Services Manager, Allens
HDAA provides a number of industry reports throughout the year derived from a number of sources.
HDAA produces its own People Survey every 2 years which focuses on Recruitment, Remuneration, Training & Development and Performance Management.
If you are a Silver Level Member or above you also have access to the HDI Reports, such as their International Practices & Salary Survey and many mini-reports that they produce throughout the year:
Search all Reports here.
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For more information, please contact HDAA on T: 1300 130 447.
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