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Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
Chris Powderly, Support & Services Manager, Allens

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Knowledge Base - Webinars 

Webinar ImageHDI's content-rich, Webinar Recordings cover industry best practice, emerging trends and service leadership.

Presented by top industry experts, these webinars keep service and support professionals up-to-date on key issues and offer training on concepts critical to support organisation effectiveness.

Some of our webinars are open access content, but some are for our members only.
 

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