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Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
Chris Powderly, Support & Services Manager, Allens

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Date/Time Title Venue/Jurisdiction Register
25-26 Feb 2019,

9:00 am-5:00 pm
ITIL® Service Catalogue IBIS Hotel, 600 Little Bourke St, Melbourne ,

VIC
Register
27 Feb 2019,

9:00 am-5:00 pm
Major Incident Management Best Practice IBIS Hotel, 600 Little Bourke Street, MELBOURNE,

VIC
Register
04-05 Mar 2019,

9:00 am-5:00 pm
KCS Principles IBIS Hotel, 600 Little Bourke St, Melbourne,

VIC
Register
07-08 Mar 2019,

9:00 am-5:00 pm
HDI® Support Center Analyst (SCA) Radisson Hotel Sydney, 72 Liverpool Street,

NSW
Register
12 Mar 2019,

9:00 am-5:00 pm
KCS Foundations Radisson Hotel Sydney, 72 Liverpool Street, Sydney,

NSW
Register
14-15 Mar 2019,

9:00 am-5:00 pm
ITIL® 4 Foundation Hotel George Williams, 325 George St, BRISBANE,

QLD
Register
18-19 Mar 2019,

9:00 am-5:00 pm
ITIL® 4 Foundation IBIS Hotel, 600 Little Bourke St, Melbourne,

VIC
Register
21-22 Mar 2019,

9:00 am-5:00 pm
ITIL® 4 Foundation Radisson Hotel Sydney, 72 Liverpool Street, Sydney,

NSW
Register
28 Mar 2019,

9:00 am-5:00 pm
Major Incident Management Best Practice Radisson Hotel Sydney, 72 Liverpool Street,

NSW
Register
04-05 Apr 2019,

9:00 am-5:00 pm
HDI® Support Center Team Lead (SCTL) IBIS Hotel, 600 Little Bourke St, Melbourne,

VIC
Register
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