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43%

 of organisations
 support both
internal and external
customers

Source - HDI Report


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Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
Chris Powderly, Support & Services Manager, Allens

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Date/Time Title Venue/Jurisdiction Register
09-10 Dec 2019,

9:00 am-5:00 pm
ITIL® 4 Foundation Radisson Hotel Sydney, 72 Liverpool Street, Sydney,

NSW
Register
12-13 Dec 2019,

9:00 am-5:00 pm
ITIL® 4 Foundation IBIS Hotel, 600 Little Bourke St, Melbourne,

VIC
Register
18-19 Feb 2020,

9:00 am-5:00 pm
ITIL® 4 Foundation Hotel George Williams, 325 George St, BRISBANE,

QLD
Register
24-25 Feb 2020,

9:00 am-5:00 pm
HDI® Support Center Analyst (SCA) Radisson Hotel, 72 Liverpool Street, SYDNEY,

NSW
Register
27-28 Feb 2020,

9:00 am-5:00 pm
HDI® Support Center Team Lead (SCTL) Radisson Hotel Sydney,

NSW
Register
05-06 Mar 2020,

9:00 am-5:00 pm
KCS Principles Radisson Hotel, 72 Liverpool Street, SYDNEY,

NSW
Register
16-17 Mar 2020,

9:00 am-5:00 pm
ITIL® 4 Foundation Radisson Hotel Sydney, 72 Liverpool Street, Sydney,

NSW
Register
06-07 Apr 2020,

9:00 am-5:00 pm
ITIL® 4 Foundation Canberra CBD Venue,

ACT
Register
20-21 Apr 2020,

9:00 am-5:00 pm
KCS Principles Hotel George Williams, BRISBANE,

QLD
Register
22-23 Apr 2020,

9:00 am-5:00 pm
HDI® Support Center Analyst (SCA) Hotel George Williams, BRISBANE,

QLD
Register
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