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Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
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Date/Time Title Venue/Jurisdiction Register
22-23 Oct 2018,

9:00 am-5:00 pm
HDI® Support Center Analyst (SCA) IBIS Hotel, 600 Little Bourke St, Melbourne,

VIC
Register
29-30 Oct 2018,

9:00 am-5:00 pm
HDI® Support Center Analyst (SCA) Radisson Hotel Sydney, 72 Liverpool Street,

NSW
Register
30 Oct-02 Nov 2018,

9:00 am-5:00 pm
ITIL® Intermediate - Service Design (VIRTUAL COURSE) Virtual Instructor Led Course,

Australasia
Register
13-16 Nov 2018,

9:00 am-5:00 pm
ITIL® Intermediate - Service Operation (VIRTUAL COURSE) Virtual Instructor Led Course,

Australasia
Register
27-28 Nov 2018,

9:00 am-5:00 pm
ITIL® Practitioner (VIRTUAL COURSE) Virtual Instructor Led Course,

Australasia
Register
05-07 Dec 2018,

9:00 am-5:00 pm
ITIL® Foundation Virtual Instructor Led Course,

Australasia
Register
10-12 Dec 2018,

9:00 am-5:00 pm
ITIL® Foundation Radisson Hotel Sydney, 72 Liverpool Street, Sydney,

NSW
Register
11-14 Dec 2018,

9:00 am-5:00 pm
ITIL® Intermediate - Release, Control & Validation (VIRTUAL COURSE) Virtual Instructor Led Course,

Australasia
Register
14 Dec 2018,

9:00 am-5:00 pm
Apollo 13 Simulation Training Radisson Hotel Sydney, 72 Liverpool Street,

NSW
Register
18-21 Dec 2018,

9:00 am-5:00 pm
ITIL® Intermediate - Operational Support and Analysis (VIRTUAL COURSE) Virtual Instructor Led Course,

Australasia
Register
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