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Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
Chris Powderly, Support & Services Manager, Allens
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In light of this, a company or attendee may make a substitution at any time up to the commencement of the event, provided HDAA is notified of the substitution.
If an attendee notifies HDAA of an inability to attend, and is unable to nominate a substitute then the following cancellation policy applies.
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