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Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
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If you have registered with HDAA and have received your log in and password details from HDI USA please click on the below link to enter the online training course and/or exam site.

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If you have completed the below HDI training courses either via a public training course or online training and you are ready to sit your exam, please call or email HDAA advising which exam you would like released.

- Click here for our Training Course Calendar

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Any questions, please contact HDAA on T: 1300 130 447.