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Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
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KCS Foundations
Training Course Duration : 1 Day
Availability : Public , Onsite , Online
Prerequisites : None,
Certification : HDI,
Certification Exam Information
Registration For : Take course on-line
Enquire About : Onsite Training