About the Knowledge Base
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Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
Chris Powderly, Support & Services Manager, Allens
People Management , Process Management
Self Development , Training & Development , Service Catalogue
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Click here to view workshop video and presentation slides (NOTE - You must be logged in as an HDAA Member Representative Bronze Level and above to gain access) Access can be purchased by Non-members for $200, Virtual members for $115 and Individual members for $100. Contact HDAA if you would like to purchase access.
Don’t forget HDAA members receive complimentary seats to HDAA workshops;
Paul is an experienced technology professional with 18 years' experience in founding and transitioning technology companies to major entities. Paul is passionate about customer success and believes delivering sustainable value for customers is the only way to build a sustainable, properous business.
Registration: from 12:30pm (light refreshments will be available from this time)
Workshop: 1pm - 3pm
Networking: 3pm - 5pm (join your industry peers to discuss topics of interest over canapes and drinks)
Venue : Novotel Canberra, 65 Northbourne Ave, Canberra ACT 02 6245 5000
For more information, please contact HDAA on T: 1300 130 447.
Non Member: $440.00 (inc GST)
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