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Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
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Recent Workshops& Events
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Major Incident Management
20 Nov 2018 1:00 pm-5:00 pm
Radisson on Flagstaff Gardens, 380 Williams Street Melbourne
Workshop Overview If you want to drop the act, pretending to have it all under control, or feel you need to send your brain on holiday in a world where we need to constantly learn and evolve,
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Major Incident Management
16 Nov 2018 1:00 pm-5:00 pm
Radisson Hotel Sydney, 72 Liverpool Street
Workshop Overview If you want to drop the act, pretending to have it all under control, or feel you need to send your brain on holiday in a world where we need to constantly learn and evolve, j
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Major Incident Management
15 Nov 2018 1:00 pm-5:00 pm
Novotel Canberra, 65 Northbourne Ave
Workshop Overview If you want to drop the act, pretending to have it all under control, or feel you need to send your brain on holiday in a world where we need to constantly learn and evolve, j
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Major Incident Management
08 Nov 2018 1:00 pm-5:00 pm
IBIS Brisbane, 27 - 35 Turbot Street, Brisbane
Workshop Overview If you want to drop the act, pretending to have it all under control, or feel you need to send your brain on holiday in a world where we need to constantly learn and evo
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How Artificial Intelligence is helping Support Organisations to Shift Left
24 Jul 2018 1:00 pm-5:00 pm
Radisson Hotel Sydney, 72 Liverpool Street
Workshop Overview The concept of Shift Left has been around for many years, originating in the software testing domain, focused on early testing in the software development lifecycle common
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