1300 130 447
Blog Email Google+
Price Guide


Take Our ChatBot Survey


About the Knowledge Base

Quick access for subscribers:

Search all the Knowledge Base

Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
Chris Powderly, Support & Services Manager, Allens


ITIL Training

ITIL Foundation Training
ITIL Practitioner Training
DevOps Training
Support Centre Training

Support Centre Consulting
Service Desk Consulting

Service Desk Association

Recent Workshops& Events
Click here to view events for : 2018 2017 2016 2015 2014 2013 2012 2011
Now viewing : 1 of 1
first     previous     next     last
Service Catalogue & the CMDB
22 Mar 2018 1:00 pm-5:00 pm
Sydney, Canberra, Brisbane & Melbourne
Workshop Outcomes and/or Deliverables Click here  to view workshop video and presentation slides (NOTE - You must be logged in as an HDAA Member Representative Bronze Level and
View full page >>