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Testimonial: I have found that the new HDAA Knowledge Base reduces the time it takes me to research industry stats & reliable information for the ITSM sector. It’s easy to use search functionality encompassing KCS principles, helps to filter & tailor my searches more accurately & there are numerous new services now available through the website. Every time I return to the site there is new information published. Very impressive.
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Recent Workshops& Events
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Actioning the Service Value System through Building a Service Profile
18 Jun 2019 1:00 pm-5:00 pm
Sydney, Melbourne, Brisbane & Canberra
Workshop Outcomes and/or Deliverables Click here to view workshop video and presentation slides (NOTE - You must be logged in as an HDAA Member Representative Bronze Level and above
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ITIL 4 - Are You Ready?
13 Feb 2019 1:00 pm-5:00 pm
Sydney, Melbourne, Brisbane and Canberra
Speakers:
Scott Tunn-Consultant and Senior Trainer-ACG
Workshop Outcomes and/or Deliverables Click here to view workshop video and presentation slides (NOTE - You must be logged in as an HDAA Member Representative Bronze Level and above
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