HDAA Support Industry Quick Statistics 2021
This is a one page industry overview of the most sought after statistics from HDAA. It has proven extremely valuable as a ...
The Impact of Cybersecurity on IT Response Teams: A Game Changer!
Ransomware, advanced persistent threats, and denial of service attacks - many initiated through "phishing" - wil...
Cloud Security: What to Consider
Securing a cloud environment is much more difficult than securing a traditional computer network, as it offers so many mor...
Using Production Assurance to Improve Service Transition and Operations
Production assurance is an organizational and process alignment designed to protect the production environment of an organ...
How to Mitigate the Risk of Ransomware Attacks
Dealing with a ransomware attack when it’s happening is extremely difficult. It’s better to put the work in no...
Laying Out a Road Map to Close the Cloud Skills Gap
Even with the best intentions to transform, organizations that lack in-house cloud knowledge may struggle to compete. Lear...
How and Why to Adopt Role-Based Provisioning
In this second part of a series on how to coordinate service management within an organization, we discuss why many organi...

ITIL® and PRINCE2® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

RESILIA™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

DevOps Foundation®, is a registered mark of the DevOps Institute.

HDI® is a Registered Trade Mark. HDAA is the Australasian Gold Partner of HDI®.

KCS® is a Service Mark of the Consortium for Service Innovation™.