HDAA Resource Area
Subject:
Major Incident Classification
Timeline Request:
Responses collated July/Aug 2019
Request:
...
Communication is a key facet and responsibility of Support Centres. As the Single Point of Contact, keeping customers in...
Password security and policies are our first line of defence against data loss, theft or corruption. Strong password pol...
Guide: Brief discussion of factors that affect the time to fill a vacant support position.
Question:
What is the ind...
Online Chat started as an important tool for 24/7 e-commerce websites and has been utilised as an internal ICT team communi...
