Why and How to Use Workflow Automation Software
New AI may now be able to take on repetitive managerial tasks. Here's a case for utilizing new automation tools to e...
Prioritize Customer Security As E-Commerce Grows
E-commerce sales are booming, and businesses have chosen expediency over security as they raced to keep up with customer...
The Biggest Security Threats to a Mobile Workforce
As the remote workforce expands exponentially, many workers are doing critical day-to-day work on their mobile phones. T...
How a Process Control Chart Can Aid Your IT Improvement Endeavors
One of the easiest tools to assist in continuous process improvement is the process control chart. It can help track whe...
Use the Right Tools and Have the Right Discussions To Ensure Your Process Works
Every change initiative may die a silent death unless it is clearly documented and the process solves the problems your ...
Use the Five Whys and Hows With Your Continuous Process Improvement Program
It's one thing to launch a continuous process improvement program, but it's another to sustain it. Here, an anal...
How to Improve Customer Experience by Monitoring for Broken Promises
The best way to retain customer loyalty is to avoid complications in the customer experience. Here is a suggestion for a...

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