How to Stay Connected with An International Workforce
Make an effort to understand the culture and conditions on the ground where your workforce is located, and communicate r...
7 Ways Technical Support Agents Can Make Their Customers Feel Important
Customers, either internal or external, are people first. Treat them as such and you will stand a better chance of providi...
Culture, Communication, and Clients: Moving an Organization Ahead
Any organization that survives and experiences sustained growth ultimately faces the issue of how to evolve its culture ...
I Am an IT Professional: I Don't Need Soft Skills
As I was researching the material for this article, I realized there are a lot of organizations that offer soft skills t...
Making Working from Home Work
Due to the structure of service and support, it was largely thought that we could not do our jobs from home. We needed to ...
The Marketer in IT: Not Such a Crazy Idea
It's deployment day. It's Monday. It's 9:00 AM. You've just built and deployed a kickass application t...
The Power of Communication
Communication. It is one of the most important skills we need, yet many of us often fail. Why is that?  There are man...

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