ITIL® Specialist – Create, Deliver & Support Training (CDS)

This 3-day course covers the core service management activities and expands beyond the current scope of ITIL v3 to cover the 'creation' of services.

Delve into the ITIL 4 practices to help you understand the major factors that contribute to the successful creation, delivery, and support across ITIL's new service value system (SVS) business mode

Pre-requisites
For this course you are required to have successfully attained your ITIL 4 Foundation certificate. You will need to provide us with a copy of your certificate upon registration in order to be admitted into this course.

For more information on ITIL Specialist: Create, Deliver & Support

Cancellation and Transfer Information

PLEASE NOTE:
This course is real time instructor- led but held VIRTUALLY so all you need is a computer or laptop with internet capabilities. A headphone/speaker is also recommended if you have them available.