This 3-day course covers the core service management activities and expands beyond the current scope of ITIL v3 to cover the 'creation' of services.
Delve into the ITIL 4 practices to help you understand the major factors that contribute to the successful creation, delivery, and support across ITIL's new service value system (SVS) business mode
For this course you are required to have successfully attained your ITIL 4 Foundation certificate. You will need to provide us with a copy of your certificate upon registration in order to be admitted into this course.
For more information on ITIL Specialist: Create, Deliver & Support
This course is real time instructor- led but held VIRTUALLY so all you need is a computer or laptop with internet capabilities. A headphone/speaker is also recommended if you have them available.
|Venue:||VIRTUAL Instructor-Led Course|
|Wednesday 21st April 2021|
|Friday 23rd April 2021|
|Phone Enquiries:||02 9986 1988 or 1300 130 447|
|Email Enquiries: ||firstname.lastname@example.org|