HDI® Support Center Manager Training (SCM)

Support Center Manager training explores how the support centre's strategy drives everything the support centre does: service delivery, infrastructure implementation, operational processes, workforce management, and support centre marketing.

This certification verifies that the support centre manager possesses the knowledge of best and common practices necessary to successfully manage the operational and tactical components of a support organization while strategically aligning with the needs of the business.

For more information on the Support Centre Manager Course

Cancellation and Transfer Policy

PLEASE NOTE:
This course is real time instructor- led but held VIRTUALLY so all you need is a computer or laptop with internet capabilities. A headphone/speaker is also recommended if you have them available.

Venue:VIRTUAL Instructor-Led Course
Venue Address:VIRTUAL
Starting:9:00 AM
Monday 12th April 2021
Ending:5:00 PM
Wednesday 14th April 2021
Phone Enquiries:02 9986 1988
Email Enquiries: info@hdaa.com.au

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