Managing Difficult Customer Situations Training (MDCS)

Dealing with difficult customer situations can be extremely challenging. This HDAA Training day will give you an insight into the mechanics of difficult behaviours and how you can develop and implement simple yet effective strategies to better manage these situations.

More about the Managing Difficult Customer Situations Course


Cancellation and Transfer Information


PLEASE NOTE:
This course is real time instructor- led but held VIRTUALLY so all you need is a computer or laptop with internet capabilities. A headphone/speaker is also recommended if you have them available.

Venue:VIRTUAL Instructor-Led Course
Venue Address:VIRTUAL
Starting:9:00 AM
Tuesday 1st June 2021
Ending:5:00 PM
Phone Enquiries:02 9986 1988
Email Enquiries: training@hdaa.com.au

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