1300 130 447
View Cart

Managing Difficult Customer Situations Training (MDCS)

Dealing with difficult customer situations can be extremely challenging. This HDAA Training day will give you an insight into the mechanics of difficult behaviours and how you can develop and implement simple yet effective strategies to better manage these situations.

More about the Managing Difficult Customer Situations Course

Cancellation and Transfer Information


PLEASE NOTE:
This course is real time instructor- led but held VIRTUALLY so all you need is a computer or laptop with internet capabilities. A headphone/speaker is also recommended if you have them available.

Venue:VIRTUAL Instructor-Led Course
Venue Address:VIRTUAL
Starting:9:00 AM
Tuesday 1st June 2021
Ending:5:00 PM
Phone Enquiries:02 9986 1988
Email Enquiries: training@hdaa.com.au

ITIL® and PRINCE2® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

RESILIA™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

DevOps Foundation®, is a registered mark of the DevOps Institute.

HDI® is a Registered Trade Mark. HDAA is the Australasian Gold Partner of HDI®.

KCS® is a Service Mark of the Consortium for Service Innovation™.

ITIL®, Resilia™ and Prince2® training is provided by Cobitism PTY LTD, a Peoplecert accredited Training Organisation.

Copyright © Cobitism PTY LTD 2023

Need Help?

Contact HDAA on 1300 130 447
info@hdaa.com.au

Home | Contact Us | Site Map | Privacy Policy | Terms and Conditions | Print this page | Top of page

Phone: 1300 130 447
Fax: 02 9986 1330
ABN: 02 9986 1988
Address: 294 Payneham Rd, Payneham, South Australia, Australia, 5070
Copyright © 2023 HDAA
Designed by Bloomtools