Dealing with difficult customer situations can be extremely challenging. This HDAA Training day will give you an insight into the mechanics of difficult behaviours and how you can develop and implement simple yet effective strategies to better manage these situations.
This is a non-certification course and as such does not have an exam.
More about the Managing Difficult Customer Situations Course
Cancellation and Transfer Information
This course is real time instructor- led but held VIRTUALLY so all you need is a computer or laptop with internet capabilities. A headphone/speaker is also recommended if you have them available.
PURCHASING MORE THEN ONE SEAT ON THIS COURSE , THEN CHOOSE THE MULTIPLE SEAT DISCOUNT PRICING
|Venue:||VIRTUAL Instructor-Led Course|
|Venue Address:||VIRTUAL CLASSROOM|
|Monday 6th December 2021|
|Phone Enquiries:||02 9986 1988|
|Email Enquiries: ||firstname.lastname@example.org|