Managing Difficult Customer Situations Training - MDCS (6 Dec 2021)

Dealing with difficult customer situations can be extremely challenging. This HDAA Training day will give you an insight into the mechanics of difficult behaviours and how you can develop and implement simple yet effective strategies to better manage these situations.  

This is a non-certification course and as such does not have an exam.

More about the Managing Difficult Customer Situations Course


Cancellation and Transfer Information


PLEASE NOTE:
This course is real time instructor- led but held VIRTUALLY so all you need is a computer or laptop with internet capabilities. A headphone/speaker is also recommended if you have them available.
 

PURCHASING MORE THEN ONE SEAT ON THIS COURSE , THEN CHOOSE THE MULTIPLE SEAT DISCOUNT PRICING

Venue:VIRTUAL Instructor-Led Course
Venue Address:VIRTUAL CLASSROOM
Starting:9:30 AM
Monday 6th December 2021
Ending:5:00 PM
Phone Enquiries:02 9986 1988
Email Enquiries: training@hdaa.com.au

Event Registration

Email:


TicketPriceQty
Non-Member Seat$1,100.00 AUD
Non Member Multiple Seat Discount$880.00 AUD
Platinum Level Seat$880.00 AUD
Platinum Level Multple Seat Discount$759.00 AUD
Gold Level Seat$902.00 AUD
Gold Level Multple Seat Discount$770.00 AUD
Silver Level Seat$935.00 AUD
Silver Level Multple Seat Discount$792.00 AUD
Virtual Level Seat$990.00 AUD
Virtual Level Multple Seat Discount$814.00 AUD

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