ITIL 4 Create, Deliver and Support (CDS) is focused on different ways of using service management and ITIL practices in different contexts.
CDS is not about technical aspects of IT service management. Instead, it takes a higher-level view of what needs to happen across all four dimensions of service management to create and manage effective and streamlined services. Accordingly, CDS is geared towards the needs of more experienced ITIL practitioners (for example, team leads, managers, and consultants) responsible for the design, development, delivery and support of IT-enabled and digital products and services.
Take your accredited ITIL®4 Specialist - Create, Deliver & Support (CDS) course online. Train at your own pace from anywhere.
What do you get
- Access to the online ITIL CDS certification course for 12 months.
- ITIL 4 CDS exam: valid for 12 months from purchase date. Exam must be taken online via remote proctor
- An exam simulation is included within the course, as part of you exam preparation
- Access to the Champions tool to help access your skills
Online course access is not transferrable or refundable once released.
For more information on the ITIL 4 Create, Deliver and Support (CDS) course
There are two formal prerequisites in order to sit the ITIL CDS exam. You must have successfully attained your ITIL 4 Foundation certificate and you must undertake an accredited training course.
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