HDI® KCS Principles (KCSP) Training * (16-17 Feb 2022)

This Knowledge Management best-practices course will provide support centre supervisors, managers, and directors with a set of practical steps for capturing, storing, and successfully reusing knowledge. Participants will learn how to implement a strategy for adopting Knowledge-Centered Service that creates and maintains knowledge as a by-product of the incident management process.  

For more information on the KCS Principles course 

Cancellation and Transfer Policy

PLEASE NOTE:
This course is real time instructor- led but held VIRTUALLY so all you need is a computer or laptop with internet capabilities. A headphone/speaker is also recommended if you have them available.

Venue:VIRTUAL Instructor-Led Course
Venue Address:VIRTUAL CLASSROOM
Starting:9:00 AM
Wednesday 16th February 2022
Ending:5:00 PM
Thursday 17th February 2022
Phone Enquiries:02 9986 1988
Email Enquiries: training@hdaa.com.au

Event Registration

Email:


TicketPriceQty
Non-Member Seat$2,100.00 AUD
Gold Member Seat$1,722.00 AUD
Silver Member Seat$1,785.00 AUD
Virtual Member Seats$1,890.00 AUD

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