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HDI® KCS Foundation (KCSF) Training * (16 October 2023)

In this course, you will gain an awareness of knowledge management best practices and be introduced to the fundamental concepts of the Knowledge-Centered Service (KCSSM) methodology. This course can be used to build internal support for a new knowledge management initiative.

For more information on the KCS Foundation Course 

Cancellation and Transfer Policy

PLEASE NOTE:
This course is real time instructor- led but held VIRTUALLY so all you need is a computer or laptop with internet capabilities. A headphone/speaker is also recommended if you have them available.

Venue:VIRTUAL Instructor-Led Course
Starting:9:00 AM
Monday 16th October 2023
Ending:5:00 PM
Phone Enquiries:1300 130 447
Email Enquiries: training@hdaa.com.au

ITIL® and PRINCE2® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

RESILIA™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

DevOps Foundation®, is a registered mark of the DevOps Institute.

HDI® is a Registered Trade Mark. HDAA is the Australasian Gold Partner of HDI®.

KCS® is a Service Mark of the Consortium for Service Innovation™.

ITIL®, Resilia™ and Prince2® training is provided by Cobitism PTY LTD, a Peoplecert accredited Training Organisation.

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