1300 130 447
View Cart

HDI® Customer Service Representative (CSR) Training * (21st September 2023)

Front-line customer service representatives interact with your customers every day. Do they have the skills to create first-rate customer experiences? This one-day, skills-building and certification course introduces the skills and techniques required to provide outstanding customer service and support.

This course includes the HDI certification exam.

For more information on the Customer Service Representative Course

Cancellation and Transfer Information

PLEASE NOTE:
This course is held Virtually so you will need a quiet room for the duration of the course and a computer or laptop with internet capabilities. A headphone/speaker is also recommended.

Venue:VIRTUAL Instructor-Led Course
Starting:9:00 AM
Thursday 21st September 2023
Ending:5:00 PM
Phone Enquiries:1300 130 447
Email Enquiries: training@hdaa.com.au

ITIL® and PRINCE2® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

RESILIA™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

DevOps Foundation®, is a registered mark of the DevOps Institute.

HDI® is a Registered Trade Mark. HDAA is the Australasian Gold Partner of HDI®.

KCS® is a Service Mark of the Consortium for Service Innovation™.

ITIL®, Resilia™ and Prince2® training is provided by Cobitism PTY LTD, a Peoplecert accredited Training Organisation.

Copyright © Cobitism PTY LTD 2023

Need Help?

Contact HDAA on 1300 130 447
info@hdaa.com.au

Home | Contact Us | Site Map | Privacy Policy | Terms and Conditions | Print this page | Top of page

Phone: 1300 130 447
Fax: 02 9986 1330
ABN: 02 9986 1988
Address: 294 Payneham Rd, Payneham, South Australia, Australia, 5070
Copyright © 2023 HDAA
Designed by Bloomtools