ITIL® 4 Qualifications

There are seven core modules within the ITIL® 4 syllabus:


In addition to these, there is an eighth module called the ITIL 4 Managing Professional Transition, which is for people who already hold 17 or more credits under the ITIL V3 qualification scheme.

These modules make up the five levels or designations within the ITIL 4 certification scheme:

ITIL 4 Qualifications

You can see from the diagram that there are two different designation streams - ITIL Managing Professional (ITIL MP) and ITIL Strategic Leader (ITIL SL).

 

Managing Professional Stream

Aimed at IT professionals working within digital teams, ITIL 4's Managing Professional stream focuses on providing you with all the practical and technical knowledge you'll need to effectively run IT projects, services and workflows, and how to manage the teams within them.

To become an ITIL Managing Professional (ITIL MP), end-learners must complete the following modules:

 

Strategic Leader Stream

The ITIL Strategic Leader stream recognises that ITIL's value goes beyond just IT operations, and can in fact be beneficial to all digitally-enabled services. Following this stream will show that you appreciate and understand how IT can affect and influence overall business strategy.

To become an ITIL Strategic Leader (ITIL SL), end-learners must complete the following modules:


End-learners must complete the ITIL Managing Professional (ITIL MP) and ITIL Strategic Leader (ITIL SL) to be eligible to become an ITIL Master.

 

 

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