RESILIA™ Foundation Course

Course Duration - 3 Days

RESILIA is a framework of best practice, developed by AXELOS, to build cyber resilience skills across an organization. Based on the Cyber Resilience Best Practices guide, it offers practical knowledge to enhance existing management strategies and help align cyber resilience with IT operations, security and incident management. Using the ITIL lifecycle it develops the skills and insight needed to detect, respond to and recover from cyber-attacks.

RESILIA Foundation level is a three-day/20-hour course which helps individuals understand how operational decisions can have an impact on good cyber resilience. It shows how nurturing cyber resilience can support operational effectiveness and business efficiency.

Cyber Security Training

When a cyber-attack strikes it threatens the fundamentals of a good business reputation, customer confidence and operational continuity. Knowing how to respond and recover effectively requires clarity and confidence through the cyber resilience of all of your people. That is because businesses don't detect and protect from a cyber-attack people do. Equipping people to react and act on cyber is critical for keeping the value of your business, within your business. RESILIA ensures this by keeping your reputation intact, customers close and operations up and running.

RESILIA Foundation and Practitioner Certifications have been designed to support established IT control and business integration frameworks. It shows how these controls can be selected, deployed and managed in the best way enabling individuals to understand how they can contribute to good cyber resilience using the organization's existing processes and standards.

To understand how cyber resilience is critical to your business success, read this fact sheet.

Course Introduction

  • Course Learning Objectives
  • Agenda
  • Exam Structure
  • Introduction to Cyber Resilience
     

What is Cyber Resilience?

  • Defining Cyber Resilience
  • Balancing in Cyber Resilience
  • Characteristics of Cyber Resilience
  • End of Module Quiz
     

Risk Management

  • Understanding Risk Management
  • Defining Risk Management
  • Addressing Risks and Opportunities
  • End of Module Quiz
     

Managing Cyber Resilience

  • Why and What of Management Systems?
  • Management Systems
  • Common Management Standards and Frameworks
  • End of Module Quiz
     

Cyber Resilience Strategy

  • What is Strategy?
  • Cyber Resilience Strategy and Activities
  • Security Controls at Cyber Resilience Strategy
  • Interaction Between ITSM Processes and Cyber Resilience
  • End of Module Quiz
     

Cyber Resilience Design

  • Why Cyber Resilience Design?
  • Cyber Resilience Design Activities
  • Security Controls at Cyber Resilience Design
  • Aligning ITSM Processes with Cyber Resilience Processes
  • End of Module Quiz

 

Cyber Resilience Transition

  • Why Cyber Resilience Transition?
  • Basics of Cyber Resilience Transition
  • Cyber Resilience Transition: Controls
  • Interaction Between ITSM Processes and Cyber Resilience
  • End of Module Quiz

 

Cyber Resilience Operation

  • The Purpose of Cyber Resilience Operation
  • Security Controls in Cyber Resilience Operation
  • Interaction Between IT Processes and Cyber Resilience
  • Interaction Between ITSM Functions and Cyber Resilience
  • End of Module Quiz

 

Cyber Resilience Continual Improvement

  • Continual or Continuous Improvement
  • Maturity Models
  • Continual Improvement Controls
  • The Seven-Step Improvement Process
  • The ITIL CSI Approach
  • End of Module Quiz

 

Cyber Resilience Roles and Responsibilities

  • Segregating Duties
  • Dual Controls
  • End of Module Quiz
  • Exam Preparation Guide

 

Qualification Learning Objectives

  • Learning Level of the Syllabus
  • Certification
  • Exam Instructions
  • Tips for Taking Exam

 

Who is RESILIA aimed at?

RESILIA offers practical guidance, training and learning for the entire organization, including the boardroom, IT, risk and business professionals, so that they better understand the risks and benefits of effective Cyber Resilience.

The foundation and practitioner certification is aimed at:

IT and Security functions: all professionals within IT Service Management, Information Security, Business Analysis, IT Project Management, IT Development, IT and Security Architecture and leadership roles (CTO (Chief Technology Officer), CISO (Chief Information and Security Officer), Head of IT)

The Risk function: all Risk Management professionals from CRO (Chief Risk Officer), Head of Risk, Risk Manager, Heads of Compliance and Business Continuity to risk and Business Analyst roles

All core business functions, HR, Finance, Procurement, Operations and Marketing, will benefit from having cyber resilience expertise within the team, often including a local champion or mentor for all staff to refer to. RESILIA certifications are designed for all staff from leadership roles (HR Director, CFO, Operations Director) to management and operational teams.

The awareness learning provides content that can be delivered across the organization, throughout the year, to help embed cyber resilient behaviours across the entire workforce.

The leader engagement focuses on delivering specialized training and learning for the leaders within an organization so that they understand the role they have to play in developing effective cyber resilient strategies and behaviours.

During this period HDAA will be holding all training Virtually

On-Line Computer-based Training

Online, computer-based self-paced training allows student to train at their own speed, permitting them to concentrate on areas of specific need. Students can train from any computer with Internet access, and the course takes about 20 hours to complete.

  • Learn virtually anytime, anyplace, and at any pace.
  • Online training can be a cost effective means for employees to achieve certification, particularly for companies with remote employees or multiple office locations.
  • Ramp up employees quickly. Courses can be activated in as short as 24 hours.
  • Your on-line course includes certification exam.
  • Once your online course and exam have been activated, you have 12 months to access and complete both the course and exam. 
     

Virtual Instructor-Led Classroom

These scheduled courses provide students with live, instructor-led training delivered by an HDAA qualified trainer. Using web conferencing software, students interact with the instructor without ever leaving their desk.

  • Minimize the impact on your daily schedule by only training eight hours for one day.
  • Ask questions and interact with the instructor and other attendees.
  • Structured discussions facilitate networking and learning from real-world experiences.
     

Classroom Public Training

Facilitated by an HDAA qualified trainer, this one-day, public course allows students to actively participate in exercises and discussions as well as network with peers from other companies.

  • Maintain adequate coverage in your support center by staggering training dates.
  • Focus on learning by being out of the office.
  • Structured discussions facilitate networking and learning from real-world experiences.
     

On-Site Training / Dedicated Virtual Instructor-Led Training

HDAA can train your team at your facility anywhere within Australia and New Zealand, eliminating individual staff travel costs and putting more control in your hands. Control class size and pick training dates that accommodate your business schedule.

Focus on your organization's key issues and pain points. Save money. With groups of eight or more, this option can be very cost effective.

 On-site Training enquiry.

THIS COURSE IS CURRENTLY ONLY AVAILABLE ONLINE or AS A DEDICATED ONSITE/VIRTUAL COURSE

TAKE THE COURSE ONLINE  (computer based self-paced training)

Self-Paced Online Course

WHY CHOOSE US

  • We have Trained more than 7000+ participants
  • Accredited HDI and PeopleCert Training Organisation
  • Trained 100's of Australian Government & Private Organisations
  • Train Anywhere, Anytime with On-Line Self Paced Course Options
  • Certification recognised worldwide
  • Professional Trainers with Industry Experience
  • We have over 20 Years of Training Delivery Experience
  • The Latest Vendor Approved In-depth Course Content

This course pricing includes the RESILIA Foundation Exam.

Eam Details

  • exam is 100-minute in duration
  • closed-book exam,
  • consisting of  50 multiple choice questions and
  • requires a pass mark of 65%.

 

Practice exam papers are provided as part of your course, and reviewed to assist in preparation for your exam.

What is Cyber Resiliance?

Cyber Resilience is the ability for an organization to resist, respond and recover from attacks that will impact the information they require to do business.
 

Who developed the current material? What are their cyber security credentials?

The best practice guide was authored by:

Stuart Rance, a consultant, trainer and author, and owner of Optimal Service Management Ltd.

Mike St John-Green, an independent consultant in cyber security, currently working with a range of clients, primarily in the City of London and Europe.

Moyn Uddin, an independent information and cyber risk practitioner with nearly 30 years in IT, networking, IT security, information security, governance risk and compliance.

It was also reviewed by a range of experts including:

Nathan Cooper, Capita; Ian Davies, deputy chairman of BMT Group and senior independent director at the Institute of Chartered Accountants in England and Wales (ICAEW) and Harvey Nash; Alan Field, Highdown Management Services Ltd; Darren Hampton, iSolutions, University of Southampton; Noel Hannan, Capita; Alexander Hernandez, KPMG; George Judd and the team at CASK LLC; and Gary Warzala.
 

Who is RESILIA aimed at?

RESILIA offers practical guidance, training and learning for the entire organization, including the boardroom, IT, risk and business professionals, so that they better understand the risks and benefits of effective Cyber Resilience.

The foundation and practitioner certification is aimed at:

IT and Security functions: all professionals within IT Service Management, Information Security, Business Analysis, IT Project Management, IT Development, IT and Security Architecture and leadership roles (CTO (Chief Technology Officer), CISO (Chief Information and Security Officer), Head of IT)

The Risk function: all Risk Management professionals from CRO (Chief Risk Officer), Head of Risk, Risk Manager, Heads of Compliance and Business Continuity to risk and Business Analyst roles

All core business functions, HR, Finance, Procurement, Operations and Marketing, will benefit from having cyber resilience expertise within the team, often including a local champion or mentor for all staff to refer to. RESILIA certifications are designed for all staff from leadership roles (HR Director, CFO, Operations Director) to management and operational teams.

The awareness learning provides content that can be delivered across the organization, throughout the year, to help embed cyber resilient behaviours across the entire workforce.

The leader engagement focuses on delivering specialized training and learning for the leaders within an organization so that they understand the role they have to play in developing effective cyber resilient strategies and behaviours.
 

How will AXELOS RESILIA fit with existing frameworks? (e.g. NIST, ISF, ISO 27001)


Many existing frameworks outline a set of controls that an organization should put in place, often for the benefit of proving external assurance. RESILIA has been designed to complement these existing standards and frameworks by providing guidance on how these controls can be selected, deployed and managed in a way that is appropriate for the specific organization. It enables the wider IT team, and risk and business professionals, to understand why and how they can contribute to both good cyber resilience and existing standards the organization is using.
 

How does RESILIA align itself with ITIL?


RESILIA best practice uses a lifecycle approach to aid effective deployment and management of Cyber Resilience in an organization. The lifecycles are complementary to ITIL as they follow the same Strategy, Design, Transition, Operation and Continuous Improvement structure. The best practice covers what activities, controls and management processes should be in each lifecycle. Organizations already using ITIL for service management will find that Cyber Resilience can easily be integrated into this existing management systems, with Cyber Resilience controls and management becoming an extension of existing business-as-usual processes.

Public, Virtual and Onsite Course Cancellation & Transfer Policy

Full payment of course fees or a Purchase Order must be received no less than thirty (30) days prior to the scheduled course date you have nominated to hold. Any booking received less than thirty (30) days prior to the nominated course commencement date must be accompanied by a written Purchase Order or credit card payment authority to secure the booking.

Clients cancelling their public or virtual course registration with less than three weeks' notice will not be entitled to a refund.

No shows on public and virtual courses will pay full course rates.

Cancellation of On-site Courses: Notice received within twenty one (21) to thirty (30) days of the scheduled course commencement date will incur a fee equal to 25% of the invoice. Notice received within seven (7) to twenty one (21) days will incur a fee equal to 50% of the invoice. Notice within 7 days will be charged the full invoice price.

Postponement of On-site Courses: Notice received within twenty one (21) to thirty (30) days of the scheduled course commencement date will incur a fee equal to 20% of the invoice. Notice received within seven (7) to twenty one (21) days will incur a fee equal to 30% of the invoice. Notice within 7 days will be treated as a cancellation. Only one postponement per invoice allowed.

Transfers between scheduled public courses will be accepted if requested no less than three weeks prior to the course start date. Any transfer of registration received no less then two weeks of the course start date will incur a $440 transfer administration fee. Transfer are not available with less then 1 weeks notice of the course start date.

Attendee name changes will be accepted up to the day prior to the course start date.

In rare instances, a public course may be rescheduled or cancelled. HDAA will provide as much notice as possible. In this event, the client may receive a full refund, or take a credit toward another HDAA course. HDAA cannot be held responsible for penalties resulting from travel arrangements.

In the event that we do have to cancel a training course at the last minute, the HDAA administration team will contact you via phone to either reschedule you for an alternate course or provide you with a full refund of the course price paid.

HDAA reserves the right to postpone/cancel a training course or an event at any time, at which, paying participants will be entitled to one of the following:

  • To participate at a revised date specified by HDAA; or
  • A refund or
  • A credit to that amount for future HDAA training.

To receive reimbursement or credit, please call HDAA on 1300 130 447 to make appropriate arrangements.

On-Line Course Cancellation Policy: Self-paced online course registrations are final. No cancellation or refund is available. Access is granted to online courses and certification exams once payment is received. A purchase order number may be provided for reference, but online courses and certification exams will not be activated until actual payment is received.

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RESILIA™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

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