Virtual Annual Membership
- Website Member login access for up to 6 staff
- Virtual Level access to the HDAA Knowledge Base
- 10% discount on HDAA Training and Consulting Services
- 2 complimentary workshop seat (Virtual Workshops only)
$550 for 12 months access
UPGRADE
Silver Annual Membership
- Website Member login access for up to 11 staff
- Silver Level access to the HDAA Knowledge Base
- 15% discount on HDAA Training and Consulting Services
- 3 complimentary workshop seats (5 comp seats for Virtual Workshops)
$1122 for 12 months access
UPGRADE
Gold Annual Membership
- Website Member login access for up to 16 staff
- Membership Certificate & Logo
- Membership Information Kit
- 18% discount on HDAA Training and Consulting Services
- Workshop – Complimentary Seats
- Email and Telephone Support
- Access to HDAA Knowledge Base
- Member Request (MR) Outcomes
- Industry Webinar Recordings
- Access to industry reports
- Service Desk Calculators
- Access to all templates and request for more
- Access to Checklists, Job Descriptions
- White Papers HDAA/ITSM Industry
- Video recording/slideshows download
- Help Desk Institute (HDI) Resources – HDI is the leading resource for Help Desk/Support Center emerging trends and best practices.
- Articles, Reports and Surveys
- KPI/Metrics Guides
$1870 for 12 months access
UPGRADE
Virtual 2year Membership
- Website Member login access for up to 6 staff
- Virtual Level access to the HDAA Knowledge Base
- 10% discount on HDAA Training and Consulting Services
- 2 complimentary workshop seat (Virtual Workshops only)
$825 for 24 months access
UPGRADE
Silver 2year Membership
- Website Member login access for up to 11 staff
- Silver Level access to the HDAA Knowledge Base
- 15% discount on HDAA Training and Consulting Services
- 3 complimentary workshop seats (5 comp seats for Virtual Workshops)
$1683 for 24 months access
UPGRADE
Gold 2year Membership
- Website Member login access for up to 16 staff
- Membership Certificate & Logo
- Membership Information Kit
- 18% discount on HDAA Training and Consulting Services
- Workshop – Complimentary Seats
- Email and Telephone Support
- Access to HDAA Knowledge Base
- Member Request (MR) Outcomes
- Industry Webinar Recordings
- Access to industry reports
- Service Desk Calculators
- Access to all templates and request for more
- Access to Checklists, Job Descriptions
- White Papers HDAA/ITSM Industry
- Video recording/slideshows download
- Help Desk Institute (HDI) Resources – HDI is the leading resource for Help Desk/Support Center emerging trends and best practices.
- Articles, Reports and Surveys
- KPI/Metrics Guides
$2805 for 24 months access
UPGRADE
