SUPPORT SYSTEM EVALUATION AND SELECTION

On average, organisations turn over their support tool every 5 years. This is a minefield HDAA can certainly help you through. Our goal within the HDAA professional service team is to help you purchase the right tool with the right features and modules at the right price for your size oraganisation. We can assist with RFQ, RFT, criteria for selection, scoring, fit with ITSM or ESM, knowledge transfer and process definition prior to implementation.

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ITIL® and PRINCE2® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

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