ITIL® 4 Foundation Live Instructor-Led Training for Just $975 ex GST
Limited-Time GOLD Corporate Member Offer
- Live Expert instruction via HDAA’s training team
- ITIL® 4 Foundation E-Learning course (Lifetime access per student valued at $915)
- All additional resources in the course
- 1 x downloadable offline PDF student manual
- 1 x ITIL® 4 Foundation Exam voucher (6 Month Expiry)
- Access to HDAA’s Champions PASS system (valued at $199)
- Access to our award-winning exam simulator, GuruQuiz (simulates the actual PeopleCert exam platform valued at $252)
- Support from certified ITIL Experts via an online forum and LMS support
Special Price Offer
🔥 Was: $1545 Ex Gst
🔥 Now Only: $975 Ex Gst
🎓 Mode: Live Instructor-Led
🎓 Bonus: eLearning Included
📍 Duration: 2 Days
ITIL® 4 Foundation Live Instructor-Led Training for Just $975 ex GST
Limited-Time GOLD Corporate Member Offer
- Live Expert instruction via HDAA’s training team
- ITIL® 4 Foundation E-Learning course (Lifetime access per student valued at $915)
- All additional resources in the course
- 1 x downloadable offline PDF student manual
- 1 x ITIL® 4 Foundation Exam voucher (6 Month Expiry)
- Access to HDAA’s Champions PASS system (valued at $199)
- Access to our award-winning exam simulator, GuruQuiz (simulates the actual PeopleCert exam platform valued at $252)
- Support from certified ITIL Experts via an online forum and LMS support
What Our Customers Are Saying
What you will learn
✅ The Core Concepts of IT Service Management (ITSM) –Understand how modern IT services operate and support business success.
✅ The Service Value System (SVS) – Learn how organizations co-create value with customers using the Service Value Chain.
✅ The Four Dimensions – Explore the people, processes, technology, and partners that make IT services successful.
✅ The 7 Guiding Principles – Apply best practices like “Focus on Value,” “Start Where You Are,” and “Optimize & Automate” to improve IT services.
✅ Key ITIL 4 Practices –Master essential practices such as:
- 📌 Incident Management – Resolve issues faster and minimize business disruptions.
- 🔄 Change Enablement – Implement changes with minimal risk and maximum success.
- 📊 Problem Management – Identify and eliminate the root causes of IT issues.
- 📞 Service Desk – Enhance user support and experience.
- 🎯 Continual Improvement – Drive ongoing innovation and service excellence.
Why Choose HDAA?
At HDAA, we are committed to providing top-quality training that ensures you gain practical ITIL knowledge and achieve certification success. Our course is designed to be engaging, interactive, and industry-relevant, giving you the skills to excel in IT service management.
What Sets Us Apart?
- Expert Instructors – Learn from certified ITIL professionals with real-world experience.
- Live, Interactive Sessions – Engage in discussions, case studies, and Q&A sessions.
- Comprehensive Study Materials – Get access to official ITIL 4 content and practice exams.
- Exam-Focused Approach – Structured training to help you pass the ITIL 4 certification exam.
- Flexible Online Learning – Join from anywhere with our instructor-led virtual sessions.
Why ITIL 4 Certification Matters
ITIL 4 can help you to:
- Understand how IT impacts strategy and how professionals can utilize the four dimensions of service management in a wider business context
- Use the guiding principles to navigate change, streamline work and introduce flexible and collaborative working practices
- Break down silos by encouraging a holistic, systems-thinking approach to value co-creation
- Build trusted relationships with stakeholders and develop effective and timely communications
- Work with complex, adaptive systems and flexible processes that can adapt to changing environments
- Learn the common language of IT-enabled service delivery, to boost your digital career progression and set you apart from your peers.
Reserve Your Seat Now
Frequently Ask Question
Who should take this course?
Anyone working in IT service management, IT support, business operations, or IT governance will benefit from ITIL 4 Foundation certification.
Do I need prior ITIL experience?
No, this is an entry-level course, and no prior knowledge or prerequisites of ITIL is required.
How is the course delivered?
This is a live, online instructor-led training, allowing interactive learning from anywhere. However each participant get access to the eLearning, incase you missed any topics. You can watch it over and over again.
What happens if I miss a session?
All sessions are recorded, so you can review any missed content at your convenience. If you don’t like recordings, come to the next class and sit the content again FOR FREE! Or sit the eLearning course and only catch up on that missed module/Content.
How do I take the ITIL 4 exam?
After completing the course, an exam voucher is allocated to you from Peoplecert (ITIL Accreditor) to take the exam online at your convenience.
What is Guruquiz?
Guruquiz, developed by ACGC and exclusively licensed to HDAA, is an interactive online tool designed to assess and enhance knowledge in IT service management. It offers a variety of quizzes covering topics such as ITIL, HDI certifications, and general IT service management practices. Additionally, Guruquiz serves as a simulator for real-world PeopleCert exams, helping users prepare effectively by providing a realistic testing experience. (Click on the image to view a larger screenshot)
What is Champions?
is a specialized platform developed by CEG and exclusively licensed to HDAA. It is designed to support and enhance the skills of professionals in the IT service management and support industry. The portal provides access to a range of resources, including training materials, certification information, and best practice guidelines, helping individuals and organizations improve their service delivery and operational efficiency. As a central hub for industry knowledge, it offers up-to-date insights on standards, methodologies, and tools, facilitating continuous learning and professional development.
(Click on the image to see a larger size screen shot.)
