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- ITIL® 4 Create, Deliver, Support elearning with Exam Voucher
Curriculum
- 7 Sections
- 13 Lessons
- 52 Weeks
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- Introduction1
- Course Modules3
- Mock Exams4
- Syllabus1
- Appendix A - CDS Handouts (Full size process flows)1
- Glossary of Terms1
- Take the exam and get certified!2
Module 1: How to plan and build a service value stream to create, deliver and support services
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