Exam Requirements

The following information is relevant when purchasing an examination from HDAA

Examiner information

All Peoplecert exams are provided and proctored by Peoplecert.

All Exin exams are provided and proctored by Exin.

If you are unsure which exam you need, please contact us BEFORE purchasing your voucher!
*Your voucher will be distributed once payment is received and confirmation of the order has been confirmed with the purchaser.

All exam vouchers can be used immediately, however, the examiners usually like to allow 48 hours of time between booking and sitting exams. If you require a fast tracked exam, it’s best to speak with examiner after you have received your voucher.
Examiners usually accommodate all urgent requests and have 24/7/365 support and all examiners are separate companies to HDAA (Cybrnon Pty Ltd)

Please complete all fields in the checkout carefully as there are no refunds given for the vouchers ordered.

What is Take2 resit? 

A Take2 resist is ONLY available for Peoplecert ITIL products. Taking an exam means you invest in time, energy, and money. Wouldn’t you like to sit your exam knowing that if the outcome is not what you expected, you could have another shot, at a fraction of the exam price? We propose the Take2 re-sit exam option, which becomes available to you exclusively through Online Proctoring, in the case of an unsuccessful result.

If you have purchased the Take2 in addition to your exam voucher and an unsuccessful outcome occurs for your initial exam, then the re-sit option it is enabled. When your official exam results become available, you are notified by e-mail to schedule your re-sit exam. It will be conducted through online proctoring offering you flexibility to take it from your home or office, at the time of your convenience. You have up to 6 months to prepare and take your re-sit exam from the date of your initial exam.

Now that Take2 is available, focus on what matters the most…your preparation!

For the Peoplecert complete article, click here to read.

Take 2 exams are ONLY available with Peoplecert.
All exam vouchers have a 12-month expiry date unless other specified (Take2 resit exams (2nd exam) have a 6-month expiry).

Remote exam requirements:

To qualify for remote examination you will need the following:

  1. A stable and relatively fast internet connection
  2. A web camera that works so the examiner can proctor you
  3. A quiet location with no one else in the room
  4. Administrator access to the computer to install a browser plugin

Exam Checker verification

Note: If you do not have a certificate of completion you can obtain one by purchasing a certified course in the HDAA Shop.

Refund Reason