Instructor

HDI® Customer Service Representative (CSR) – elearning Course

IS0 27001 Foundation Elearning – No Exam

Managing Difficult Customer Situations (MDCS) elearning

Dealing with difficult customer situations can be extremely challenging. This course will give you an...

HDI® Knowledge-Centered Service (KCS) Foundation – elearning Course

HDI® Knowledge-Centered Service (KCS) Principles – elearning Course

KCS, developed by the Consortium for Service Innovation, is a methodology and a set of...

IT Major Incident Management elearning Course (ITSM Based)

HDI Support Center Analyst (SCA) elearning Course with Exam Voucher

ITIL® 4 Specialist: Monitor, Support and Fulfil (MSF) elearning

ITIL® 4 Specialist: Monitor, Support and Fulfil The ITIL 4 Specialist: Monitor, Support and Fulfil...

Exin DevOps Foundation Course with Exam Voucher

This EXIN DevOps Foundation certification has been designed to give IT and business professionals basic...

Agile Scrum Master (EXIN Certified)

The EXIN Agile Scrum Master is a unique certification that combines agile principles and scrum...

ITIL® 4 Practitioner: Incident Management

The ITIL 4 Practitioner: Incident Management practice module is for IT professionals who are involved...

PRINCE2® Foundation eLearning

This Foundation Certificate course provides a comprehensive coverage of all aspects of the PRINCE2 methodology,...