ITIL® 4 Qualifications
There are seven core modules within the ITIL® 4 syllabus:
- ITIL 4 Foundation
- ITIL 4 Specialist: Create, Deliver and Support (CDS)
- ITIL 4 Specialist: Drive Stakeholder Value (DSV)
- ITIL 4 Specialist: High-Velocity IT (HVIT)
- ITIL 4 Strategist: Direct, Plan and Improve (DPI)
- ITIL 4 Leader: Digital and IT Strategy
- ITIL 4 Master
In addition to these, there is an eighth module called the ITIL 4 Managing Professional Transition, which is for people who already hold 17 or more credits under the ITIL V3 qualification scheme.
These modules make up the five levels or designations within the ITIL 4 certification schemes:
- ITIL Foundation
- ITIL Specialist
- ITIL Strategist
- ITIL Leader
- ITIL
- Master
You can see from the diagram that there are two different designation streams – ITIL Managing Professional (ITIL MP) and ITIL Strategic Leader (ITIL SL).
Managing Professional Stream
Aimed at IT professionals working within digital teams, ITIL 4’s Managing Professional stream focuses on providing you with all the practical and technical knowledge you’ll need to effectively run IT projects, services and workflows, and how to manage the teams within them.
To become an ITIL Managing Professional (ITIL MP), end-learners must complete the following modules:
- ITIL 4 Foundation
- ITIL 4 Specialist: Create, Deliver and Support (CDS)
- ITIL 4 Specialist: Drive Stakeholder Value (DSV)
- ITIL 4 Specialist: High-Velocity IT (HVIT)
- ITIL 4 Strategist: Direct, Plan and Improve (DPI
Strategic Leader Stream
The ITIL Strategic Leader stream recognises that ITIL’s value goes beyond just IT operations, and can in fact be beneficial to all digitally-enabled services. Following this stream will show that you appreciate and understand how IT can affect and influence overall business strategy.
To become an ITIL Strategic Leader (ITIL SL), end-learners must complete the following modules:
- ITIL 4 Foundation
- ITIL 4 Strategist: Direct, Plan and Improve (DPI)
- ITIL 4 Leader: Digital and IT Strategy
End-learners must complete the ITIL Managing Professional (ITIL MP) and ITIL Strategic Leader (ITIL SL) to be eligible to become an ITIL Master.
