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HDAA Past Workshops

Unlock valuable insights and expertise from previous HDAA workshops at your convenience! Gain access to a comprehensive library of recorded sessions, packed with actionable strategies, best practices, and expert advice.

Major Incident Management Workshop 30th Nov 2022

Extreme Shift Left Workshop – 2 June 22

Problem Solving Smarter Workshop – 17 February 22

ITIL 4 – Finding Your Pathway Workshop – 17th Nov 2021

Service Catalogue Sept Workshop – 15 September 21

Cyber Security Workshop -28 July 21

The Challenge Series Workshop – Session 4 – 25 November 20

The Challenge Series Workshop – Session 3 – 28 October 20

The Challenge Series Workshop – Session 2 – 30 September 20

The Challenge Series Workshop – Session 1 – 25 August 20

Improving Customer Experience through AI Workshop – 28 November 19

Actioning the Service Value System through Building a Service Profile Workshop – 3 July 19

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