HDAA MEMBERSHIP FOR VENDORS
Vendor Level Membership $2500
Vendor Level Membership comes with the following benefits.
- 10% Discount on Training
- Knowledge Base basic access for up to 4 staff
- 2 Complimentary Workshop seats (per round)
- HDAA Homepage advertising banner slot (1 month complimentary per membership year)
- Membership Benefits
- Knowledgebase Access
HDAA Vendor Membership comes with the following benefits
Major savings on HDAA’s Professional Training Program Our certification training is globally-recognised and includes HDI Certifications; ITIL Certifications; Project Management Certifications & Resillia Certifications. Vendor Members recieve a 10% discount on HDAA training services;
Workshops are focused on providing practical knowledge and skills that keep our members up-to-date and on track. Vendor members receive 2 complimentary seats to each round of workshops. This is a great opportunity to interact and socialise with our membership base.
Advertising Opportunity – Vendor Membership entitiles you to home page banner complimentary advertising for 1 month within the 12 month membership period. More info
Exclusive Member Access to an extensive range of international research, benchmarking data, white papers and access to workshop downloads containing highly valuable information. Vendor Membership allows access to all areas of the knowledge base except Advanced Templates and the Workforce Planning Calculator.
HDAA’s Consulting Services consists of focused advice, guidance and implementation of service management leading to lasting organisational change in a variety of ways. Vendor Members receive a 10% discount on HDAA Consulting Services
Dynamic collaboration through connecting you with your professional peers and enabling the sharing of experience, skills and learning;
Increased staff morale and productivity by providing opportunities for learning, development and networking with a recognised professional body;
Enhance your profile and credibility by promoting your commitment to customer service with the use of HDAA’s Membership logo;
Phone and e-mail assistance is provided by a team of people with over 150 years combined experience on all topics related to the people, process and technology matrix.
Benefits & Entitlements | Vendor Member |
Annual Membership Fee (includes GST) | $880 |
Membership Certificate & HDAA Membership Logo | |
Complimentary 1 month HDAA website banner advertising | |
Discounts onHDAA Training | 10% |
Discounts onHDAA Consulting Services | 10% |
HDAA Workshops – Complimentary Seats per round | 2 |
Email and Telephone Support from our experienced staff | |
Representatives Primary* | 1 |
Representatives – Secondary** (website KB access) | 3 |
HDAA Knowledge Base Vendor Level Access | |
Articles HDAA and ITSM Industry | |
Knowledge Management (KCS Resources) | |
Member Request (MR) Outcomes | Not Included |
Industry Webinar Recordings | |
Reports | |
Service Desk Calculators (e.g. workforce planner) | Not Included |
Templates & Advanced Templates | Not Included |
White Papers HDAA and ITSM Industry | |
Workshop Downloads (Video recording/slideshow) | |
Help Desk Institute (HDI) Resources – HDI is the leading resource for Help Desk/Support Center emerging trends and best practices. | |
Articles & Member Only Articles | |
Reports and Surveys | |
Metrics Guides |