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Top 25 Thought Leaders in Technical Support and Service Management for 2017

You have spoken! The votes have been tallied, and the results are in for the Top 25 Thought Leaders in Technical Support and Service Management for 2017.
The winners are people who lead by example. They are practitioners and consultants. They blog. They speak at conferences and events. They tweet and share their insights on social media. They mentor us in the finer points of leadership, process improvement, and technology implementation. They provide guidance for the industry to help us all improve service delivery and advance our careers.We are proud to celebrate all these influencers do for our industry. Congratulations to those who made the list for 2017, and a big thank you to the technical support and service management community for weighing in with your votes.

Top 25 Thought Leaders in Technical Support and Service Management for 2017

  1. Claire Agutter
  2. Roy Atkinson
  3. Nate Brown
  4. Matthew Burrows
  5. Chris Chagnon
  6. Mauricio Corona
  7. John Custy
  8. Troy DuMoulin
  9. Rob England
  10. Karen Ferris
  11. Gregg Gregory
  12. Suresh GP
  13. Kaimar Karu
  14. Ivor Macfarlane
  15. Kirstie Magowan
  16. Stephen Mann
  17. Julie Mohr
  18. Simone Jo Moore
  19. Ryan Ogilvie
  20. Anthony Orr
  21. Barclay Rae
  22. Stuart Rance
  23. Jeff Rumburg
  24. Greg Sanker
  25. Paul Wilkinson