You have spoken! The votes have been tallied, and the results are in for the Top 25 Thought Leaders in Technical Support and Service Management for 2017.
The winners are people who lead by example. They are practitioners and consultants. They blog. They speak at conferences and events. They tweet and share their insights on social media. They mentor us in the finer points of leadership, process improvement, and technology implementation. They provide guidance for the industry to help us all improve service delivery and advance our careers.We are proud to celebrate all these influencers do for our industry. Congratulations to those who made the list for 2017, and a big thank you to the technical support and service management community for weighing in with your votes.
The winners are people who lead by example. They are practitioners and consultants. They blog. They speak at conferences and events. They tweet and share their insights on social media. They mentor us in the finer points of leadership, process improvement, and technology implementation. They provide guidance for the industry to help us all improve service delivery and advance our careers.We are proud to celebrate all these influencers do for our industry. Congratulations to those who made the list for 2017, and a big thank you to the technical support and service management community for weighing in with your votes.
Top 25 Thought Leaders in Technical Support and Service Management for 2017
- Claire Agutter
- Roy Atkinson
- Nate Brown
- Matthew Burrows
- Chris Chagnon
- Mauricio Corona
- John Custy
- Troy DuMoulin
- Rob England
- Karen Ferris
- Gregg Gregory
- Suresh GP
- Kaimar Karu
- Ivor Macfarlane
- Kirstie Magowan
- Stephen Mann
- Julie Mohr
- Simone Jo Moore
- Ryan Ogilvie
- Anthony Orr
- Barclay Rae
- Stuart Rance
- Jeff Rumburg
- Greg Sanker
- Paul Wilkinson