IT Practitioner

The CSF worksheet can be used to log the properties of each CSF. Purpose: The CSF Worksheet is a goal-oriented

This document describes the design of Major Incident Handling (MIH) process used in [Organization Name]. The goal of the MIH

Major Incident Management aims to: Return an interrupted business-critical ICT service to normal availability as quickly as possible (or prevent

The Regular Communications Campaign Checklist serves as a tool to ensure consistent and effective communication during an initiative. It provides

The Report Worksheet is designed to ensure that every report generated within an organization delivers significant value. By addressing key

A resistance management plan is a proactive way to manage resistance to the improvement initiative. The plan should describe tactics

Stakeholder analysis is performed to log the characteristics of each of the improvement initiative’s stakeholders and identify the key people

The Stakeholder Communication Plan Template is a structured tool to plan and execute effective communication with stakeholders involved in an

This document outlines a proven template that outlines examples of what you need to have in place to implement IT