Customer Service Representative Course (CSR)

Course Duration - 1 Day

his one-day, skills-building and certification course introduces the skills and techniques required to provide outstanding customer service and support.

Customer Service Representative training focuses on call handling best practices; communication and listening techniques; documentation, problem solving, and troubleshooting skills; conflict negotiation; and responses to difficult customer behaviours.

Front-line customer service representatives interact with your customers every day. Do they have the skills to create first-rate customer experiences?

iStock 000003919446Medium
    • We have Trained more than 7000+ participants
    • Accredited HDI and PeopleCert Training Organisation
    • Trained 100’s of Australian Government & Private Organisations
    • Train Anywhere, Anytime with On-Line Self Paced Course Options
    • Certification recognised worldwide
    • Professional Trainers with Industry Experience
    • We have over 20 Years of Training Delivery Experience
    • The Latest Vendor Approved In-depth Course Content

***Sit one of our upcoming courses below***

May 2024
June 2024
July 2024
August 2024
September 2024
October 2024
November 2024
December 2024
No event found!

Refund Reason