IT Major Incident Management Best Practice (MIM) Instructor-led training
9:00 am - 5:00 pm
This HDAA training day will help you to determine how to define and detect a major incident, look at the process flow of a major incident, explore ways of taking ownership, and the importance of communication while always working towards a speedy resolution.
Topics covered include:
When is an incident a major incident , ...
- Student manual test: PDF Manual